SMS Terms, Conditions, and Privacy Policy
Traditions Health & Wellness SMS Messaging Policy & Terms
Policy Effective Date: February 10, 2026
1. Program Description
By providing your mobile phone number and opting into our clinical messaging program, you agree to receive recurring automated and personalized text messages (including SMS and MMS) from Traditions Health & Wellness. These messages are designed to support your wellness journey and may include appointment reminders, clinical follow-ups, healthcare tips, and occasional promotional updates about our specialized services. Consent to receive text messages is not a condition of purchase or clinical care. You may opt out at any time.
2. Message and Data Rates
Message and data rates may apply from your wireless carrier.
3. Message Frequency
Message frequency will vary based on your care plan and interactions with the clinic.
4. How to Opt-Out
To stop receiving text messages from Traditions Health & Wellness, reply STOP to any message you receive from us. After you send the SMS message "STOP", we will send you a final confirmation SMS message to your mobile device. Once confirmed, you will no longer receive messages from that specific messaging program.
5. How to Get Help
If you are experiencing any issues with our messaging service or have questions regarding the content of our communications, you can reply with the keyword HELP for more information. Alternatively, you can reach out to our professional team directly via our main clinical contact line during standard business hours.
6. Data Privacy & Sharing
We respect your privacy and the security of your healthcare data. Traditions Health & Wellness does not sell, rent, or lease your mobile number or any related opt-in data to third parties for their own commercial marketing campaigns. Your information is used strictly for the healthcare and administrative purposes described in this policy.
7. Security and Message Delivery
Messages are provided on an "as is" basis and may not be available in all areas at all times. Traditions Health & Wellness does not guarantee the delivery of every message and is not responsible for any delays or failures in delivery due to carrier issues or technical limitations. You acknowledge that text messages are not encrypted and may be seen by anyone with access to your device.
8. Applicable Carriers
The messaging service is available on most major wireless carriers. However, we do not guarantee that your carrier will support all features of our messaging program.
9. Age Requirement
By opting into the program, you represent that you are at least 18 years of age and have the legal authority to enter into this agreement.
10. Termination of Service
Traditions Health & Wellness reserves the right to terminate our messaging program or your participation in it at any time, with or without notice.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Traditions Health & Wellness and its affiliates shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of the messaging service.
12. Governing Law
These SMS Messaging Policies & Terms are governed by and construed in accordance with the laws of the jurisdiction in which the clinic operates, without regard to its conflict of law principles.
13. Changes to Terms
We may update this policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Your continued participation in the messaging program following such changes constitutes your acceptance of the revised terms.